Enderby City Hall

Enderby City Hall to Provide Remote Service Until August 31

Correction August 25, 2020 – “symptoms” was deleted from the end of the first sentence of the second paragraph to clarify testing result.

Enderby City Hall will be providing remote service only, effective immediately, through August 31, 2020.

A person who attended Council Chambers in City Hall on the evening of August 17 later tested positive for COVID-19. The health authority has determined that there is a risk of exposure for others who were in the room at the same time. In accordance with the BC Centre for Disease Control recommendations, people who are contacts of a confirmed case must self-isolate for 14 days since their last contact and monitor for symptoms.

ONLY those who were in Council Chambers during the evening meeting need to self-isolate for 14 days since their last contact with the positive person and monitor for symptoms. Others do not need to self-isolate unless the health authority determines that they have been in contact with a positive person, in which case they will be notified by the health authority.

The health authority performs contact tracing and will contact you if you need to self-isolate. Please use the British Columbia COVID-19 self-assessment tool at https://bc.thrive.health/ to determine whether you may need further testing or assessment.

As City Hall has a relatively small staff, most of whom are self-isolating, public access to City Hall cannot be provided during this time. However, several remote service options are available to help you.

Service will be provided remotely through the following ways:

  • Telephone: 250-838-7230. All telephone calls will go to the answering service and then routed to the correct staff member.
  • Email: info@cityofenderby.com
  • Correspondence can be dropped through the mail slot by the front doors of City Hall.

For essential and time-sensitive items that need to be picked up from City Hall, appointments can be scheduled by calling 250-838-7230 during normal business hours. One of the staff who are not self-isolating will call you back. Appointments must be scheduled in advance, are only for essential and time-sensitive items, and are subject to staff availability.

All emergency services and most routine services will continue to be delivered, although some routine services may be delayed. In-person meetings will not occur until the self-isolating staff are cleared by the health authority to return. Staff who are self-isolating will be working from home.

Enderby City Hall has a COVID-19 Safe Operations Plan that it follows, which includes regular sanitation, additional hygiene stations, occupancy limits, and a one-way flow of traffic to control for the risk of infection.

The City of Enderby extends its thoughts and sympathy to those who may be suffering from COVID-19. We are committed to following the recommendations of the BC Centre for Disease Control and our Safe Operations Plan for the protection of the workers and the public, while also ensuring that services continue to be provided.

City Hall is expected to reopen to the public on September 1, 2020. Updates will be posted to the City’s Emergency Management Dashboard at www.cityofenderby.com/emergency.

Last Updated on August 31, 2020.