Website and Social Media Privacy Policy


The scope of this privacy policy includes the collection and use of information from the City of Enderby website (including the following domain names:,, and and its authorized social media accounts (including the following: and

The collection of personal information through the City’s website and social media accounts are subject to the Freedom of Information & Protection of Privacy Act (“FIPPA”). Any personal information provided through our website or social media accounts is collected, used, and disclosed in accordance with FIPPA.

Please note that social media platforms such as Facebook and Twitter have their own privacy policies, in addition to the City of Enderby, which are not within the scope of this policy. Do not use these social media platforms for the purposes of transmitting personal information unless you have read, understand, and agree with the privacy policies of those social media platforms.

Personal Information Defined

Personal information is recorded information about an identifiable individual. Personal information includes things such as an individual’s name, address, birth date, email address and telephone number.


When you communicate with us electronically, such as by our website’s contact form or a social media personal message (“PM”), we collect your name, email address or social media account name, IP address, and the contents of your message. The City of Enderby may collect personal information in accordance with section 26 of FIPPA.

We recommend that sensitive personal information not be sent electronically without encryption. The City of Enderby website ( encrypts the transmission of information sent via its website forms using secure socket layer (SSL) technology. You can verify this by looking for the small green lock beside the address bar. You can also verify it by clicking on this link.

If you make a post or share a post to a public City of Enderby social media account, that information is deemed to be voluntarily entered into the public domain.

When correspondence is addressed to Mayor and Council or the City of Enderby, it may be included on an agenda for information or decision-making purposes. Personal information contained in that correspondence may be disclosed in the agenda package in accordance with section 89(1) of the Community Charter unless the matter falls within one of the closed meeting provisions of section 90 of the Community Charter as determined by the City of Enderby Corporate Officer.


In order to improve site performance and monitor statistics associated with use, this website participates in the Google Analytics program. Google Analytics uses first-party cookies to report on user interactions. These cookies are used to store non-personally identifiable information. Browsers do not share first-party cookies across domains. You may opt-out of sharing any information with Google Analytics on this or any other site by downloading the Google Analytics Opt-Out Browser Add-On.

Use and Sharing

The City of Enderby only uses the personal information for the same purpose that it was collected. The City of Enderby may only disclose your personal information if it is done for the same purpose that it was collected. In circumstances described in sections 33, 33.1, 33.2, and 33.3 of FIPPA, the City of Enderby may be required or authorized by law to disclose your personal information.

Access to and Correction of Your Personal Information

You have a right to access your personal information in records under the custody or control of the City of Enderby. You may also request correction of your personal information if you believe that there is an error or omission in those records.


The City of Enderby website and social media accounts may contain links to other sites (“external links”). When clicking on an external link, we encourage you to examine that site’s privacy policy and make your own decision regarding the information provided.

PayPal Transactions

Certain pages on the City of Enderby website may provide an external link enabling you to purchase something via PayPal. PayPal is a payment service provider and is wholly independent of the City of Enderby. After clicking a link that takes you to a PayPal web page, any information that you choose to communicate while on that site is collected by PayPal and is subject to its Privacy Policy and User Agreement.

Personal information that PayPal collects as part of a transaction may be communicated to the City of Enderby and/or an authorized contractor directly associated with the delivery of a program or implementation of an initiative. This information is communicated in order to confirm the purchaser, the purchased goods or services, and the status of the transaction.

The City of Enderby makes no endorsements or representations of your use of PayPal. If you are not comfortable with PayPal, you are encouraged to complete a transaction by other means.

Changes to Our Privacy Policy

The City of Enderby may review and revise its privacy policy from time to time.

How to Contact Us

If you have questions about this privacy policy, contact the Freedom of Information (“FOI”) Coordinator for the City of Enderby at 250-838-7230 or or 619 Cliff Avenue, Enderby, BC V0E 1V0.

Last modified on 2018-02-18 13:20:50.

Where the Shuswap meets the Okanagan